Springfield Pet Resort

Allegations of dehydration and significant weight loss during boarding

“Our dogs were boarded here for spring break and came back extremely dehydrated and lost a lot of weight despite providing our own food with feeding instructions, including to provide water all day.”

Vehicle temperature and transportation safety concern

“I am parked at a Holiday express in Ohio and the Springfield van pulled in next to me!! ... this is unsafe!”

Leash was reportedly secured incorrectly

“Loop leash wasn't put on dog correctly.”

Loss of trusted staff member and dissatisfaction with some employees

“Edit: they fired the only person I trusted to walk my dog. Very disappointed.”

Facility odor concern

“Smelled bad as soon as i stepped inside.”

Dehydration and weight loss(2 mentions)

“Our dogs were boarded here for spring break and came back extremely dehydrated and lost a lot of weight”

Staff rudeness(2 mentions)

“The staff is extremely rude, and not helpful what so ever!”

Cleanliness and service concerns(2 mentions)

“Staff was very rude and office area was not clean”