St. Simons Puppy Paradise

Employee abuse incident - employee Mrs. Studstill was arrested for animal abuse

“Please read the arrest report about this place. Do not take your pet here. Shame”

Heat stroke incident - dog left outside unnoticed for 30 minutes, body temp reached 107 degrees

“My French bulldog puppy 'snuck outside' during transition time and his absence wasn't noticed for a half hour. He suffered extreme heat stroke with body temp of 107”

Potential disease outbreak - parvovirus/kennel cough allegations

“My dog most likely contracted kennel cough while boarded at Puppy Paradise”

Dog returned covered in urine, neglected hygiene

“We picked up our dog and when we got him he was covered in pee to the point on the drive home we had to have the windows down due to the smell”

Dog returned with unexplained injuries (scabs, lacerations)

“I have also had my dog come home with a laceration on his side”

Lack of incident reporting - injuries not communicated to owners

“maybe an incident form for cuts- id like to be notified if he has any minor injuries before getting home and seeing them”

Pricing confusion and unexpected charges(4 mentions)

“We were NOT told that day care was an additional charge every day. We were charged one amount and not given an itemized receipt for the charges”

Grooming inconsistencies(3 mentions)

“Sometimes when I pay for teeth brush my dog comes home with not great breath or a nail trim his nails are sharp still”

Tipping/suggested tip screen controversy

“I was shocked at the price for a 3-day boarding and the fact that they have a suggested tip screen when paying”

Breed restrictions policy

“I find discriminating based on breed to be abhorrent”