Anderson facilities
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Stafra Pet Resort & Spa

601 Asaville School Rd, Anderson, SC 29621

4.9
40 Google reviews
Staff overnightGrooming

Overview

StaFra Pet Resort & Spa is a luxury dog boarding and grooming facility in Anderson, SC operated by husband-and-wife team Stacy and Frank on a private 23-acre property. They specialize in one-on-one individualized care with no group play, emphasizing a tranquil, stress-free environment. With 25+ years of experience, they also offer AKC evaluations and are certified to evaluate S.T.A.R Puppy, CGC, Trick Dog, and Virtual Home Manners programs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Solo play

Extras

Owner operated

What Reviews Say

40 reviews analyzed

Stafra Pet Resort & Spa receives overwhelmingly positive reviews with 37 out of 40 reviews giving 5 stars. Customers consistently praise Stacy and Frank for exceptional grooming, treating pets like family, and maintaining a spotless facility. The only significant complaint (2/5 stars) involves a rude interaction with the owner during a boarding inquiry. Most reviewers are repeat customers who appreciate the personalized care, photo updates while boarding, and the staff's genuine love for animals. This is a highly recommended grooming facility with strong customer loyalty.

Dog happiness
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Staff
4.8
Value
4.5
Drop-off / pickup
4.5

People love

Exceptional grooming quality(15)Staff treats dogs like family(12)Clean facility(4)Excellent communication/picture updates(3)Above and beyond care(3)Professional and knowledgeable(3)

Staff shoutouts

Stacy(14 mentions)Frank(8 mentions)Stacie(3 mentions)

Worth noting

Owner rudely interrupted customer and was unwilling to help with short-term boarding request

โ€œThe owner was very rude and repeatedly interrupted my wife as she tried to speak. She was unwilling to help us even for 1 night boarding.โ€

One negative customer service experience

โ€œThe customer service was horrible. The owner was very rude and repeatedly interrupted my wife as she tried to speak.โ€

Owner replies to 100% of reviewsAvg response: 1dprofessional tone18 repeat customers

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

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