Hutto facilities
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Starmark Animal Behavior Center

200 Co Rd 197, Hutto, TX 78634

4.5
344 Google reviews
Outdoor yardPool / water playGroomingTrainingClimate controlledOnline booking

Overview

Starmark Animal Behavior Center is a professional dog training and boarding facility in Hutto, Texas, just minutes from Austin. Formerly Triple Crown Dog Academy, they've served the Central Texas community since 1997. The 200-kennel facility features climate-controlled indoor suites, outdoor play yards, a beach club with swimming pool, and offers comprehensive training programs including group classes, private lessons, Stay and Train, and Day School.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 200 dogs

Required vaccinations: Rabies, DHPP

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

342 reviews analyzed

Starmark is a polarized facility that excels in high-level behavioral training but struggles significantly with basic boarding care. While individual trainers like Cameron, Justine, and Jagger receive glowing praise for transforming aggressive dogs, the boarding side faces recurring allegations of medical neglect, severe weight loss, and poor sanitation. Management's responses to critical incidents are often perceived as dismissive or litigious, creating a 'high-risk, high-reward' reputation.

Facility
4.5
Staff
4.2
Dog happiness
3.8
Drop-off / pickup
3.8
Cleanliness
3.5
Value
3.5
Communication
3.0
Safety
2.0

People love

Exceptional Training Results(45)Impressive Facility/Amenities(22)

Staff shoutouts

Cameron(8 mentions)Paige(7 mentions)Jagger(7 mentions)Justine(9 mentions)Jordan(3 mentions)Erica(5 mentions)

Worth noting

Severe medical neglect/illness

β€œMac the Great Dane has a punctured lung caused by untreated pneumonia... Lethargic, falling over, unable to stand.”

Significant weight loss during stay

β€œShe weighed 9.2# when she went in and 2 weeks later weighed 7.2#... we lost her a few days before Thanksgiving.”

Escaped/Lost dog

β€œThis facility had a family members dog in their possession for three days and some how got out and ran away.”

Physical injury/Abuse allegations

β€œBarley’s injuries were not limited to the exterior of his neck; he could not eat, drink, or bark due to the swelling.”

Kennel Cough/Illness(8 mentions)

β€œWithin those three nights, he acquired Kennel cough. After reading previous reviews about dogs coming home sick, there is obviously a lack of effort.”

Hygiene/Smell of urine(6 mentions)

β€œThe dogs were damp and covered in poop and so was all of their bedding... they just let them piss and poop in the same place they sleep.”

Lack of updates during Board & Train(5 mentions)

β€œI was promised videos and updates which I never got... no one on staff contacted me even once the whole time she was there.”

Owner replies to 85% of reviewsdefensive tone18 repeat customers

Top Rated

4.5 stars from 344+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 344 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.5/ 5
Amenities6 of 14
Reviews344
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Max capacity

200 dogs

Pricing

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