Stay & Play Pet Getaway

Dog poisoning incident - dog returned seizing with acute kidney failure, $7000 vet bill, suspected toxic exposure (chemicals/rat poisoning)

“This place poisoned my dog and I would not recommend anyone brings their dog here ever. My dog went in perfectly healthy and came back seizing and near death. We took him to the vet and after a 5 day admission to the hospital and $7000 later, he was found to have acutely kidney failure due to toxic exposure… aka he ate something at this facility that poisoned him.”

Wrong dog given to customer - neighbor's dog returned without microchip matching

“I also had a neighbor tell me they gave him the wrong dog when he boarded here. 'His dog' was acting different, so he brought it to the vet to investigate, and they weren't able to find the dog's microchip because it wasn't his dog!”

Dog became ill (diarrhea for a week) after boarding

“I had to take my dogs to the vet they had diarrhea for a week will never keep my dogs there again.”

Pricing concerns - some find it expensive(4 mentions)

“Very expensive (364)”

Staff being too busy/brief during assessments

“Was told we don't have time for that, we are too busy to have a dog here like that. (242)”

Reservation booking issues

“They do not honor reservations that are booked months in advance especially after they put the dates in wrong, not once but twice (306)”