Stay-N-Play Pet Ranch

Manager witnessed yelling at dogs and employees, shoving dogs around

“One of the male managers is constantly cussing and yelling at dogs and employees. Shoves dogs around not very friendly if you ask me.”

Dog became sick after boarding - lost bowel control for 3 days

“My poor pup was sick for the next 3 days. Couldn't control bowel movements - I'm talking even in his crate (he's never done that in his 9 years) and he was so depressed.”

Customer felt management had attitude and high turnover

“Management does not care about your pets, is unfriendly, and has lots of attitude, short staff, and high turnover.”

Grooming inconsistency - not following instructions(3 mentions)

“Both times they've sent our dog home shaved completely down head to toe. They don't listen to your requests and provide unapproved haircuts.”

Small kennel runs / limited outdoor time

“The runs are so small especially if your boarding two dogs! They are not outside for longer than 10 minutes at a time verses other places are 20-30 each let out.”

Communication errors / inattention to detail

“Every report I got referred to him as a SHE... I brought 2 or 3 toys along and a blanket. They told me the blanket was in the wash, but didn't know which one.”