Sticks N Bones
2543 Innisfil Beach Rd, Innisfil, ON L9S 4C1
Overview
Sticks N Bones is a cage-free dog boarding and daycare facility in Innisfil, Ontario offering daycare, boarding, training, and grooming services. They provide 24/7 supervision, live webcams, and accommodate both social and unsocial dogs in their facility with over 25 acres of property. The facility requires a temperament trial assessment and current vaccinations including Rabies, DHPP, and Bordetella.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
162 reviews analyzedSticks N Bones is highly regarded for its exceptional animal care and specialized training, particularly for reactive and rescue dogs. While the frontline staff and trainers receive near-universal praise for their compassion and expertise, there is significant friction regarding ownership's rigid billing policies and 'nickel-and-diming' fee structures. Customers love the social media updates and the visible happiness of their pets, but potential clients should be wary of strict check-out times and non-refundable package terms.
People love
Staff shoutouts
Worth noting
Inflexible refund policy regarding deceased pet
“I bought a 10-day boarding package... only used 3 days before he sadly passed away... I was told that the package is NON-REFUNDABLE and NON-TRANSFERABLE.”
Aggressive billing and hidden fees(4 mentions)
“Nearly everything comes with an added fee. Very little feels included. The pricing model feels engineered to extract as much as possible.”
Strict package/discount eligibility(2 mentions)
“They said they would not honour the package deal since it was not mentioned during the 20 seconds of drop off.”
Top Rated
4.7 stars from 165+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 165 reviews.
At a Glance
Pricing
Boarding
$68/night
Daycare
$44/day
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