Stone Mountain Pet Lodge - Blaine Radisson

Dog returned injured with cuts, blood in kennel, sprained tail, limping

“He had multiple areas of cuts bleeding on his body... his tail was sprained, he was limping on his right leg, and had bloodied scratches on his testicles and mouth”

Dog needed stitches from unexplained injury

“I noticed a quarter sized gash on her... she ended up needing stitches”

Kennel cough outbreaks despite vaccinations

“Both my dogs contracted kennel cough from this dirty place despite always being vaccinated”

Grooming injuries - cuts, lost toenail

“Got my Shepard back without a toenail because he jumped out of their tub”

Dog not given required medication (insulin)

“he had to recive daily injections for his diabetes and that was never givin”

Dog contracted C. difficile bacterial infection

“she had contracted C. difficile - a bacterial infection contracted by ingesting food that had come in contact with the feces of another dog”

Employee physically kicked a dog

“The employee working there kicked her dog for no apparent reason”

Fleas on cats after boarding

“after two weeks at Stone Mountain, my three cats came back WITH FLEAS”

Dogs not receiving paid services (playtime)

“they never let my dog out for paid playtime yet still charged me”

Pricing increases and hidden fees(12 mentions)

“they quoted me $816 for 1 week... almost double for the same service last year”

Kennel cough outbreaks(6 mentions)

“Both my dogs contracted kennel cough from this dirty place despite always being vaccinated”

Grooming injuries(4 mentions)

“they cut his elbow while grooming... We have NEVER had problems with him before”

Lack of communication about dog issues(5 mentions)

“I had to call twice for an update on my dogs... I was told that one of my dogs had not eaten in two days”

Dogs not getting paid extras (playtime, walks)(3 mentions)

“I paid for him to sit in a kennel by himself for two days”