Goodrich facilities
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Stonington Kennels LLC

11225 Horton Rd, Goodrich, MI 48438

4.9
149 Google reviews
Staff overnightOutdoor yardMedication adminGroomingTrainingOvernight potty breaks

Overview

Stonington Kennels is a family-owned pet boarding facility in Goodrich, MI operated by licensed veterinary technician Tracy Del Duca and her husband Jim Del Duca since 1978. Nestled on 10 acres of grassy play yards, they offer dog and cat boarding with individualized care, grooming, and dog training services. Pets are never mixed with other animals unless they are housemates, and the facility can administer medications and accommodate special needs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

149 reviews analyzed

Stonington Kennels enjoys an exceptional reputation with a 4.93 average rating across 149 reviews. The overwhelming majority praise the caring staff (especially Tracy and Megan), clean facility, and happy dogs who don't want to leave. Two isolated negative reviews cite a plastic bowl ingestion incident, communication shortcomings, and a cat contracting URI. Despite these rare issues, the facility is celebrated for accommodating special-needs pets, providing excellent grooming, and offering peace of mind through photo/video updates. The lack of owner responses to reviews is notable in an otherwise highly engaged business.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Value
4.5
Drop-off / pickup
4.5
Safety
4.0
Communication
4.0

People love

Exceptional staff kindness and care(45)Dogs love attending/feel at home(25)Clean, quality facility(20)Excellent grooming services(18)Accommodating with special needs pets(12)Great communication with pictures/video(8)

Staff shoutouts

Tracy(28 mentions)Megan(12 mentions)Kelsey(6 mentions)Kaytie(5 mentions)Katelynn(3 mentions)Adriene(3 mentions)Danni(2 mentions)Katilyn(2 mentions)Casey

Worth noting

Plastic water bowl ingested by dog - no notification to owner

β€œHe threw up dark blue plastic pieces, which after talking with the owner of the kennels were part of their plastic water bowls... No one informed us, or even told us he ate parts of the bowl.”

Cat contracted upper respiratory infection after stay

β€œMy very healthy indoor up to date on his shots Siamese Cat came home sneezing. Just to find out now somehow he has an upper respiratory infection.”

Customer denied facility tour

β€œWas not allowed to physically look inside the kennels. Had to stand in a hallway and look through a small window into the kennel contained area, that's it.”

Communication issues(2 mentions)

β€œEvery single time I called I was giving 'they're fine' response. Not to mention every time I called I was rushed off the phone.”

Pricing discrepancies

β€œWas promised $18 per dog, but was charged $20 per dog”

Staff being judgmental about pet's medical needs

β€œYet was told that we and our vet were pretty much liars and that we are all making up her knee issue”

Top Rated

4.9 stars from 149+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 149 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.6/ 5
Amenities6 of 14
Reviews149
Repeat customersNumber of reviews that mention returning or being a regular customer.62

Pricing

Contact facility for pricing

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