Marion facilities
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Sugarbear's Sweet Retreat

145 Brewer Dr, Marion, NC 28752

5.0
56 Google reviews
Outdoor yardPool / water play

Overview

Sugarbear's Sweet Retreat is a family-owned dog boarding facility in Marion, NC opened in January 2024. The modern facility has 19 kennels in four sizes with Polyaspartic flooring, security cameras, and an outdoor play area with puppy pools for summer. They are licensed and inspected by NC Department of Agriculture with a clean record. Pricing ranges from $40-$150/night for regular rates and $50-$190/night for holiday periods, with a 2-night minimum required.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 19 dogs

Required vaccinations: Rabies, DHPP, Bordetella, Flea prevention

Policies & Details

Hours & Billing

Drop-off hours:8am-5pm
Pick-up hours:8am-5pm
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:No refund for unused nights if check-out early
Holiday surcharge — $10/night extra (holiday rates $50-$190)

Care & Play

Daily updates
Comfort items allowed
Feeding policy:Owner provides food (not explicitly stated but implied by vaccination record submission)

Extras

Multi-dog discount — $70 for 2 dogs, $110 for 3 dogs, $150 for 4 dogs (same kennel)
Owner operated

What Reviews Say

56 reviews analyzed

Sugarbear's Sweet Retreat maintains a perfect 5.0-star reputation characterized by exceptional cleanliness and a deeply personal, family-oriented approach to pet care. Owners Randy and Jan are frequently praised for their transparency, offering full facility tours and consistent photo updates that provide owners with significant peace of mind. The facility is described as state-of-the-art, with specific mentions of climate control, spacious suites, and attentive medical care for senior dogs.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
5.0
Drop-off / pickup
5.0

People love

Immaculate Cleanliness(22)Photo/Video Updates(12)Facility Tours(7)Personalized Care/Family Feel(15)

Staff shoutouts

Randy(21 mentions)Jan(16 mentions)
Owner replies to 100% of reviewswarm tone18 repeat customers

At a Glance

Google rating
5.0/ 5
Review score
5.0/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Max capacity

19 dogs

Pricing

Boarding

$40–$150/night

Contact

Visit Website+1 828-829-0900Get directions to 145 Brewer Dr, Marion, NC 28752

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