Sunchaser Kennels
13416 Liberty Rd, Union Bridge, MD 21791
Overview
Sunchaser Kennels is a 39-year-old family-owned boarding facility in Union Bridge, MD situated on 28 acres with 65 indoor/outdoor runs. They offer dog boarding ($38-42/night based on weight), cat boarding, doggy daycare, grooming, and training services. The facility is climate-controlled, crate-free, and includes medication administration at no extra charge.
Amenities & Policies
Max capacity: 65 dogs
Required vaccinations: Rabies, Influenza, Distemper, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
83 reviews analyzedSunchaser Kennels enjoys overwhelmingly positive reviews with 95% of customers giving 4-5 stars. The facility is praised for its clean environment, exceptionally friendly and caring staff, fair pricing, and excellent communication including photo updates. Many customers are long-term repeat clients who appreciate the indoor/outdoor kennels and the staff's ability to handle nervous or aggressive dogs. However, there are serious red flags including a dog fight resulting in tooth loss, a prong collar left on a dog, and multiple kennel cough outbreaks, suggesting inconsistent safety protocols. The 1-star reviews highlight significant communication failures during incidents and disputes over medical diagnoses.
People love
Staff shoutouts
Worth noting
Prong collar left on dog for extended period causing discomfort
“The prong collar (that we only use for walks and transports to and from had been left on our dog upon being placed into his kennel/run and was never removed”
Dog fight resulting in serious injury - dog lost two teeth
“My 10 year old dog had two teeth ripped out of his mouth”
Kennel cough outbreak affecting multiple dogs
“All three of our dogs came home with kennel cough and diarrhea”
Dogs developing sores from concrete flooring
“My sweet girl has sores on her legs from laying on the concrete”
Kennel cough contracted at facility(3 mentions)
“My dog got kennel cough from this place”
Lack of notification about incidents/illnesses(2 mentions)
“They did not say anything about her obvious symptoms or admit her to a vet”
Communication gaps during emergencies(2 mentions)
“I was not contacted until 3 hours after the incident”
At a Glance
Max capacity
65 dogs
Pricing
Boarding
$38–$42/night
Daycare
$22–$30/day
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