Tails and Trails Dog Hotel
Klondike Hwy, Yukon Y1A 6N8
Overview
Tails and Trails Dog Hotel is a premium dog boarding facility in Whitehorse, Yukon, offering private rooms with in-floor heating and individual dog runs. The facility features five large recreational yards for supervised play and emphasizes a loving, family-like environment with caring staff. Services focus on comfortable, secure long-term stays with ample socialization opportunities.
Amenities & Policies
What Reviews Say
38 reviews analyzedTails and Trails Dog Hotel is highly regarded for its attentive staff and the visible happiness of the dogs, who frequently return home well-exercised and tired. Pet owners particularly value the daily photo updates and the facility's ability to handle anxious or high-energy breeds. While there is some friction regarding new management's stricter behavioral policies and weekend availability, the overall sentiment remains overwhelmingly positive with strong repeat-customer loyalty.
People love
Staff shoutouts
Worth noting
Abrupt cancellation of long-term clients due to new ownership policy changes regarding dog size/behavior.
“They cancelled our booking for our two dogs 3 weeks before our vacation because they are 'too big' and 'too high maintenance' for them.”
Booking Availability
“they always have 2 days not available for our dog, even if booking a month in advance.”
New Management Policy Shift
“Regular customer extremely disappointed with new ownership... cancelled this booking without appropriate reason or notice.”
Top Rated
4.8 stars from 38+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 38 reviews.
At a Glance
Pricing
Boarding
$37–$92/night
Daycare
$29–$76/day
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