Tails Inn The City

Unobserved injury requiring medical intervention

“notice the dark blood spot and very deep puncture wound on her left side. She required 6 stitches and a drain to fix it.”

Significant weight loss and physical distress during boarding

“found him to have lost 3lbs! His ribs were showing! He also had raw, bloody paw pads from licking.”

Alleged use of hoses for behavior correction

“Apparently the turn the hoses on dogs when they bark... sent him home wet after my grandma threatened legal action.”

Booking and Intake Protocol(4 mentions)

“Whoever we talked to didn’t follow protocol and this place would not take our pup. Every other kennel is booked.”

Staff supervision/attentiveness during boarding(2 mentions)

“Noone saw what happened and the other dogs seemed to leave her a lone after that.”