Tailtopia
1601 S Wardle Rd, Sierra Vista, AZ 85635
Overview
Tailtopia is a pet care facility in Sierra Vista, Arizona offering dog boarding, dog daycare, grooming services for dogs and cats, and small animal boarding. The facility features outdoor daycare areas and provides both self-service and staff-assisted grooming options. They offer membership plans as well as single-day pricing for daycare services.
Amenities & Policies
What Reviews Say
204 reviews analyzedTailtopia is highly regarded for its exceptional communication, specifically the frequent photo and text updates that provide peace of mind to 'helicopter parents.' While the facility is praised for being clean and welcoming, there are occasional mentions of odor issues which the owner proactively addresses in replies. The staff is noted for their ability to handle high-energy and anxious dogs, though a strict 9 AM checkout time and specific grooming pricing have caused minor friction with a small number of clients.
People love
Staff shoutouts
Worth noting
Allegation of unassisted vet bills following a dog bite
“heard a client who his pet was seriously bitten while at the kennel and staff said they will not help with the vet bill.”
Health/Sanitation concerns (Urine odor)
“Building had strong animal/urine odor when I was picking him up... he also smelt a bit strong of almost urine.”
Strict 9am Check-out Policy
“9am is entirely too early and unreasonable! ... Be prepared to pay for an unplanned and unused extra day.”
DIY Wash System Issues(3 mentions)
“I found it to be too diluted, couldn’t get a good lather going... Area was a little small and warm.”
Top Rated
4.7 stars from 209+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 209 reviews.
At a Glance
Pricing
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