TailWaggers Doggy Daycare Menasha
865 Oneida St, Menasha, WI 54952
Overview
TailWaggers Doggy Daycare is a multi-location Wisconsin and Ohio franchise offering cage-free daycare, boarding, and grooming services. The facility features live webcams, outdoor play areas including a pond at some locations, separate small and large dog areas, and requires all dogs over 7 months to be spayed/neutered with current vaccinations (Rabies, Distemper, Bordatella). Prices range from $37.50-$44/night for boarding and $19.50-$28/day for daycare.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordatella
Policies & Details
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
205 reviews analyzedTailWaggers Menasha presents a starkly polarized customer experience. While many long-term clients praise the energetic environment and the staff's genuine love for dogs, there is a significant volume of high-severity complaints regarding physical injuries, lack of transparency with camera footage, and rigid financial policies. Management is frequently described as unprofessional or 'callous' when handling medical incidents or refund requests.
People love
Staff shoutouts
Worth noting
Severe injuries and lack of medical accountability
“Turns out her back was broken and she would never walk again... They would not let us look at the camera footage.”
Retaliatory business practices
“Upon arriving... we were told that the owner had decided to ban us as we had contacted the police [regarding a dog bite].”
Grooming injuries (cuts/chemical burns)
“The vet told me my dog had a CHEMICAL abrasion OR CHEMICAL burn!!!!”
Prepaid package expiration/Refund refusal(5 mentions)
“They do not tell you up front that they expire and the management refused to extend the package worth over $500.”
Breed discrimination (Bully breeds)(2 mentions)
“Found out that they do NOT accept any dog that falls under the 'bully breed' breeds of dogs.”
Aggressive grooming (shaving/nicking)(4 mentions)
“Groomer shaved my dog down to the skin and cut off all his facial hair... he is now freezing and anxious.”
At a Glance
Min puppy age
2 months
Pricing
Boarding
$37.5–$44/night
Daycare
$19.5–$28/day
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