Tender Loving Pet Care

Aggressive dog incident - dog bit staff members

“Tripper who on many occasion has been unpredictable, aggressive and bitten staff members, However we never gave up on him we always went out of our way to make sure he was well-cared-for”

Communication/logistics issues

“We've always struggled with the communication with your team. We sat in your dark driveway for an hour hoping for a text or a call back. We got nothing.”

Appointment-only model confusion

“Our hours of operation do not reflect the fact that we are an appointment only service. Which means you must make an appointment at a certain time to acquire our services.”