The Animal Keeper

Severe physical injury/fracture

“He came back injured, with a fracture on his foot and a fever. My grandparents now have to pay for surgery and it's still not clear if he will make it.”

Unnoticed injuries/wounds during daycare

“The people in the daycare did not even notice that he was bleeding until we picked him up... deep dog bites/cuts on our dog.”

Allegations of staff using poles on dogs

“She mentioned that sometimes she had to use a pole to reach the dog and pull him out of the cage.”

Weight loss/Dehydration(4 mentions)

“My dog has become weak and lost pounds after 2 weeks... it looks like she did not eat much at all.”

Billing/Price increases(5 mentions)

“They raised their grooming rates from $60 to $75 without any notice to customers.”

Lack of updates/photos(4 mentions)

“It would be great to receive photos or updates on our dog's activities for better peace of mind.”