The Bark Park

Heat exposure/heat-related illness - dog left outside in extreme heat, developed blood in urine (Acute Hematuria) requiring emergency vet care

“Kodi was peeing blood... The vet said it may be caused due to muscle breakdown... I thought he was going to die!”

Neglect allegations - dogs left on concrete floor with no bedding, puddle of urine, not fed until after 7:30pm

“My two dogs were huddled beside each other, in a room by themselves, no blankets, beds, or anything else. Just a cold concrete floor and a puddle of pee beside them.”

Staff professionalism issues - allegations of drama, unprofessionalism, employee management problems

“There is drama that is going on... Unprofessionalism is unacceptable in any customer service business.”

Camera system issues - cameras offline, frozen, or not accessible

“The small outside yard camera just froze but seems to work well when viewing the other yards and interior”

Camera system reliability issues(5 mentions)

“the small outside yard camera just froze but seems to work well when viewing the other yards and interior”

Staff attention/in engagement concerns(4 mentions)

“No staff really paid attention to her... She didn't seem to have much fun.”

Grooming quality inconsistency(3 mentions)

“the second cut felt like Matt was rushing or didn't want to put in the time to groom our dog because his hair was so long”