Cortland facilities
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The Canine Barkyard

4294-4296 US-11, Cortland, NY 13045

4.8
87 Google reviews
Staff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

The Canine Barkyard is an 8,000 square foot dog boarding and daycare facility in Cortland, NY, operated by dog trainers and behavior specialists. They offer boarding, daycare, training, and grooming services with unique features including individual indoor/outdoor kennels for dogs that need less stimulation, a 5:1 staff-to-dog ratio, and specialized packages for senior dogs and those with anxiety or reactivity issues.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 5:1

Policies & Details

Hours & Billing

Checkout time:12pm
Billing method:Per night

Care & Play

Group play
Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

85 reviews analyzed

The Canine Barkyard enjoys overwhelmingly positive reviews with 79 out of 85 reviews being 5-star. Customers consistently praise the caring staff who know dogs by name, excellent communication with daily report cards and photos, and the facility's ability to handle dogs with special needs including deaf dogs and nervous pups. However, two serious safety incidents (a gravel-related injury and a dog bite) and one misleading advertising complaint represent significant red flags that prospective clients should investigate further. The owner responds to every review professionally within approximately one day.

Dog happiness
4.9
Cleanliness
4.8
Staff
4.7
Facility
4.6
Communication
4.6
Value
4.5
Drop-off / pickup
4.4
Safety
4.3

People love

Staff genuinely cares and knows dogs by name(25)Dogs don't want to leave - happy to stay(15)Excellent communication and daily report cards with photos(12)Patient with nervous/shy dogs(8)Clean, well-maintained facility(6)Good at matching dogs with compatible play groups(5)

Staff shoutouts

Jamie(2 mentions)AnthonyDonalynCheyenne

Worth noting

Dog injured on sharp gravel in play yard - paw pads cut and skinned raw with no owner notification

his other paw? The entire pad is skinned raw. We're talking open, exposed, red flesh. He is clearly in pain and NO ONE said a word. No call. No email. No incident report.

Dog-on-dog bite incident resulting in $250 vet bill and emotional trauma

A staff member called us today because our dog was viciously bit by another dog named Thor. The daycare was supposed to have strict policy about not allowing violent or aggressive dogs into the program.

Misleading facility photos - website shows grass/snow/dirt but actual yard is sharp gravel

Your website shows grass, snow, and dirt, but the reality—evident from both Facebook photos and the ones you sent me—tells a very different story.

Staff unable to answer questions about training services despite advertising them

I asked the front desk about their training services since they advertise it as a specialty package online. The response? A shrug and a suggestion to 'message the owners,' because apparently no one there is actually qualified to offer any real training.

Training services not meeting expectations

I communicated like 100 times I needed help with his reactivity..and taking him out on the town and that didn't really happen..among other things. I'm keeping the 5 stars bc it was really on me for not standing up for me/my dog more.

Tour recommended before booking

I highly recommend you schedule and take a tour before you leave your dog for daycare or board. Unbelievable.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone75 repeat customers

Top Rated

4.8 stars from 87+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 87 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities10 of 14
Reviews87
Repeat customersNumber of reviews that mention returning or being a regular customer.75

Dog-to-staff ratio

5:1

Min puppy age

3 months

Pricing

Daycare

$32–$59/day

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