The Canine Barkyard
4294-4296 US-11, Cortland, NY 13045
Overview
The Canine Barkyard is an 8,000 square foot dog boarding and daycare facility in Cortland, NY, operated by dog trainers and behavior specialists. They offer boarding, daycare, training, and grooming services with unique features including individual indoor/outdoor kennels for dogs that need less stimulation, a 5:1 staff-to-dog ratio, and specialized packages for senior dogs and those with anxiety or reactivity issues.
Amenities & Policies
Dog-to-staff ratio: 5:1
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
85 reviews analyzedThe Canine Barkyard enjoys overwhelmingly positive reviews with 79 out of 85 reviews being 5-star. Customers consistently praise the caring staff who know dogs by name, excellent communication with daily report cards and photos, and the facility's ability to handle dogs with special needs including deaf dogs and nervous pups. However, two serious safety incidents (a gravel-related injury and a dog bite) and one misleading advertising complaint represent significant red flags that prospective clients should investigate further. The owner responds to every review professionally within approximately one day.
People love
Staff shoutouts
Worth noting
Dog injured on sharp gravel in play yard - paw pads cut and skinned raw with no owner notification
“his other paw? The entire pad is skinned raw. We're talking open, exposed, red flesh. He is clearly in pain and NO ONE said a word. No call. No email. No incident report.”
Dog-on-dog bite incident resulting in $250 vet bill and emotional trauma
“A staff member called us today because our dog was viciously bit by another dog named Thor. The daycare was supposed to have strict policy about not allowing violent or aggressive dogs into the program.”
Misleading facility photos - website shows grass/snow/dirt but actual yard is sharp gravel
“Your website shows grass, snow, and dirt, but the reality—evident from both Facebook photos and the ones you sent me—tells a very different story.”
Staff unable to answer questions about training services despite advertising them
“I asked the front desk about their training services since they advertise it as a specialty package online. The response? A shrug and a suggestion to 'message the owners,' because apparently no one there is actually qualified to offer any real training.”
Training services not meeting expectations
“I communicated like 100 times I needed help with his reactivity..and taking him out on the town and that didn't really happen..among other things. I'm keeping the 5 stars bc it was really on me for not standing up for me/my dog more.”
Tour recommended before booking
“I highly recommend you schedule and take a tour before you leave your dog for daycare or board. Unbelievable.”
Top Rated
4.8 stars from 87+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 87 reviews.
At a Glance
Dog-to-staff ratio
5:1
Min puppy age
3 months
Pricing
Daycare
$32–$59/day
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