The Confident Canine

Dog dismissed/phased out after long-term use with unclear reasoning

“She was phased out of The Confident Canine with zero behavior issues other than being agitated in the crate when other dogs were out playing. Shar could not provide me with specific examples of behavior that warrant being phased out”

Training class management issues - mixed age puppies, older puppy bullying younger ones

“In a group of 8 to 12 week olds, a 4 month old was allowed to join. The trainer repeatedly allowed the older puppy to run around attacking all the younger puppies without intervention.”

Kennel cough contracted at facility

“The last straw was my mom's puppy contracting kennel cough in class.”

Crating protocol concerns - dogs locked in crates multiple times throughout day

“Per their protocol, the dogs are locked in crates multiple times and for extended times throughout the day.”

Camera system removed/failed

“They got rid of the cameras so there is no way for you to monitor what is actually happening there.”

Training class quality and management

“There was no evidence of any real training methods in use.”

Dog dismissal/phase-out policy

“It is more than likely that your older or larger dog will get 'phased out' as they can't accommodate many dogs in their current facility.”

Crating time concerns

“Play time sessions are short. They have their reasoning, but most doggy daycares offer more free play and your pup comes home tired and happy.”