The Country Mutt Llc

Grooming quality complaints - dogs appearing 'butchered' or unevenly groomed

“Tried for the first time, and will be the last time !! Staff was extremely rude, my dog was butchered and uneven, and paid double what I normally pay.”

Pricing disputes and transparency issues

“On the website boarding said $55 +tax... I was charged $69 for 7 days instead of the $59+tax for 6 nights”

Customer service responsiveness complaints

“Emailed a question and request for services with not even a response in over 24 hours”

Grooming services - cost and quality concerns(5 mentions)

“My 21 lb. dog cost $58- for a trim! The brown tear stain areas around his eyes and mouth were not trimmed.”

Pricing/value perception(4 mentions)

“I boarded my dog just one night and I was charged $100. Most expensive boarding I ever had.”

New client welcome/booking difficulties(3 mentions)

“Unfriendly and not welcoming to new clients”