The Dog House Doggy Day Care
2750 N Kiowa Blvd, Lake Havasu City, AZ 86404
Overview
The Dog House Havasu is a family-owned dog boarding and daycare facility in Lake Havasu City, AZ offering both daycare ($48/day) and overnight boarding ($68/night). They provide supervised indoor/outdoor play, water activities, birthday parties, and grooming services with climate-controlled facilities and staff certified in dog CPR and First Aid.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
52 reviews analyzedThe Dog House Doggy Day Care receives overwhelmingly positive reviews (47 out of 52 are 5-star) with customers praising the caring staff, excellent communication via photo updates, and high dog happiness levels. The facility excels at making dogs feel comfortable, including timid and senior dogs. However, there are notable red flags: one serious incident involving unprofessional owner conduct during a late pickup dispute, and a single report of operational issues at a new location. These negative experiences, while rare, highlight potential customer service inconsistencies. The vast majority of customers are repeat visitors who appreciate the facility's genuine love for dogs and flexible service.
People love
Staff shoutouts
Worth noting
Unprofessional owner conduct - reprimanded customer for being 30 minutes late in a harsh tone, refused to apologize when approached
โAt 5:08, I received a call where the owner proceeded to reprimand me in a very unprofessional tone.โ
Operational inconsistency - locked door, no answer during business hours
โI see they moved to a new place and the door is still locked and no one answers.โ
Pickup time inflexibility(2 mentions)
โThere is absolutely no flexibility in drop-off and pick-up timesโ
Strict pickup policies
โI suggested that a better approach might be charging a late fee, but her response was, 'Don't tell me how to run my business.'โ
Top Rated
4.8 stars from 52+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 52 reviews.
At a Glance
Pricing
Boarding
$68/night
Daycare
$48/day
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