The Dog House Groom and Board

Disputed extra-day and unwanted-bath charges

“They tried to charge us for an extra day when we picked up our dog, and charged us $30 for a bath we said we don't want or need,not once but twice..”

Reported inconsistency between stated and requested payment methods

“the agreement says cash or check but when we come to get him we're told it's cash only due to covid19??”

Vaccination documentation was reportedly not requested

“NO ONE asked for my dogs proof of valid and updated rabies shots.”

Reported overly short grooming and visible razor marks

“You could see the marks from the razor they used on my dogs (and could still see them a week later) which was way too short for both.”

Reported post-grooming dryness and discomfort

“Not sure what they used on both dogs but their skin was and is so dry.”

Billing and payment-policy dispute

“They tried to charge us for an extra day when we picked up our dog, and charged us $30 for a bath we said we don't want or need,not once but twice.. the agreement says cash or check but when we come to get him we're told it's cash only due to covid19??”

Grooming quality and post-grooming skin irritation

“Not sure what they used on both dogs but their skin was and is so dry.”

Vaccination verification concern

“NO ONE asked for my dogs proof of valid and updated rabies shots.”