The Dog House of L. C. & L

Reviewer alleges group boarding may be unsuitable or unsafe for young, hyperactive, or unsocialized dogs

“Your unsocialized/young dog will show aggression and anxiety when placed with other dogs straight away.”

Reviewer reports lack of help during an emergency grooming-related situation

“My dog got loaded up with burrs and they would not help.”

Reported lack of communication around service termination and follow-up

“NO Communication from owner Lauren - ZERO”

Reviewer alleges dogs may be removed from daycare without satisfactory communication

“they will literally tell you “your dog is not welcome here anymore””

Reviewer alleges pressure to pay an expedited grooming fee

“trying to hustle me another $25”

Communication and follow-up(3 mentions)

“NO Communication from owner Lauren - ZERO”

Rigid policies and limited flexibility(3 mentions)

“Felt that the staff was not interested in providing alternate solutions”

Availability and long wait times(2 mentions)

“they are swamped. Through no fault of their own, there is a 30 day waiting list for doggy daycare...40+ day waiting for boarding.”

Behavior communication and handling(2 mentions)

“they write these report cards that tell you when your dog has been according to them bad. They never talk to you one on one and explain to you if there is an issue”

Grooming dissatisfaction(2 mentions)

“again my dog looks ridiculous, despite me telling her to leave his face long”