The Dog Scoop
216 Webster St, Newton, MA 02465
Overview
The Dog Scoop is a Best of Boston dog daycare and boarding facility in West Newton, MA operating since 2003. They offer an Open Pack concept with 3,000 sq ft of indoor/outdoor space including artificial turf, misting systems, and pools. Staff is on-site 24/7, and all dogs must complete a 3-day daycare trial before boarding. Regular boarding is $75/night ($90 peak), with daycare from $25-$44/day.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
94 reviews analyzedThe Dog Scoop enjoys overwhelmingly positive reviews with 87% 5-star ratings. Customers praise the caring staff who remember dogs by name, the large indoor/outdoor facility, and consistent dog happiness (dogs return exhausted and content). Two serious safety concerns were raised: a wrong-dog handoff incident and allegations of inadequate staff-to-dog ratios. Despite these red flags, the majority of reviewers express long-term loyalty (many citing 3-7 years of service) and recommend the facility highly for both daycare and boarding.
People love
Staff shoutouts
Worth noting
Safety concern: Dog handed to wrong customer during pickup without verification
“When I came to pick up my dog, they handed me someone else's dog with the same name without even checking who I was.”
Unsafe environment allegation: 50+ dogs with only 1 staff member, uncrated boarding
“Your dog will be uncrated, with more than 50 other dogs, of all sizes and only 1 staff member to feed, medicate and supervise.”
Billing errors
“More often than not, the daycare charge would come in incorrectly for 2 dogs, so I would have to wait for the invoice to be corrected before settling the payment.”
Staff reliability concerns
“Wouldn't trust Megan with a pet rock”
At a Glance
Pricing
Boarding
$75–$90/night
Daycare
$25–$44/day
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