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The Dogg House

Name: The Dogg House
Address: 2101 Berkmar Dr, Charlottesville, VA 22901, Charlottesville, VA, 22901, US
Telephone: +1 434-975-3647
Rating: 4.7

2101 Berkmar Dr, Charlottesville, VA 22901

4.7

102 Google reviewsGoogle Verified

GroomingTrainingOnline booking

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Monday – Friday 8:00 am – 12:30 pm; 1:30 pm – 5:30 pm; Sunday 9:00 am – 11:00 am; 4:00 pm – 5:00 pm

Care & Play

Group play

Extras

Owner operated

What Reviews Say

24 reviews analyzed

The Dogg House receives predominantly positive reviews for caring staff, clean facilities, grooming, and dogs returning happy or comfortable. A few serious negative reviews allege mistreatment, injury requiring veterinary care, and poor owner communication. Pricing and grooming-fee communication are recurring concerns in the available negative feedback.

Dog happiness

5.0

Cleanliness

5.0

Facility

5.0

Staff

4.6

Drop-off / pickup

4.5

Communication

4.2

Safety

3.6

Value

3.5

People love

Positive boarding experience(5)Dogs return happy and clean(5)Caring and competent staff(5)Clean facility(4)Positive grooming experiences(4)

Staff shoutouts

Scottie

Worth noting

Alleged mistreatment and veterinary treatment after boarding or care

“Our dog was traumatized by this place. They very obviously mistreated him and it took 2 vet appointments for antibiotics to heal him.”

Reported health problem after an 11-day boarding stay

“one dog had a UTI......yes, UTI.”

Alleged dismissive or defensive response to a health complaint

“the owner of The Dogg House, Barton, he was defensive, uncaring, refused any responsibility, and get this, hung up on me.”

Alleged rude and condescending staff interaction

“a guy, presumably a manager, was just so incredibly rude and condescending.”

Unexpected grooming charges and unclear communication

“the additional charging for grooms seems very subjective and poorly communicated”

Grooming fees and service scope communication

“the additional charging for grooms seems very subjective and poorly communicated”

Boarding price

“owners have gotten greedy with dailey boarding prices”

Handling of health-related complaint

“the owner of The Dogg House, Barton, he was defensive, uncaring, refused any responsibility, and get this, hung up on me.”

Owner replies to 4% of reviewsprofessional tone5 repeat customers

Top Rated

4.7 stars from 102+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 102 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.4/ 5

Amenities3 of 14

Reviews102

Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

Contact

Visit Website +1 434-975-3647 2101 Berkmar Dr, Charlottesville, VA 22901

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