The Doggie Depot | Beverly Farms

Dog injury during boarding - tail injury

“We boarded our 4 month old Pug with them and he came home with a tail injury. His formerly corkscrew tail was hanging limp and he was in a lot of pain.”

Owner defensive response to customer complaint

“Rather than apologizing, hot-head owner Joel sent long text messages accusing us of either lying or of the pup having some magical condition”

Grooming quality inconsistency(2 mentions)

“Last time Maggie was there she came back with scaring on her backside and the last two times Millie has come back with a mess of a haircut”

Difficulty scheduling appointments(2 mentions)

“I recommend setting up multiple future appointments as they are usually booked up well in advance”