The Doggy Den
975 Business Center Cir, Thousand Oaks, CA 91320
Overview
The Doggy Den is a dog boarding and daycare facility in Newbury Park/Thousand Oaks, CA with over 10,000 square feet of indoor and outdoor space. They offer boarding, daycare, and training services with dogs grouped by size, energy, age, and sociability. The facility requires a temperament evaluation, current vaccinations including Bordetella, and does not accept dogs over 10 years for boarding or 12 years for daycare.
Amenities & Policies
Required vaccinations: Distemper/Parvo, Rabies, Bordetella, K-9 Influenza (recommended)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
67 reviews analyzedThe Doggy Den is highly regarded by a large majority of clients for its ability to exhaust high-energy dogs and provide a fun, social environment that pets are visibly excited to visit. While the general staff receives high praise for their care and knowledge, there is a significant divide regarding the owner's communication style, which some customers describe as unprofessional or defensive during conflicts. A few negative reviews highlight concerns regarding feeding protocols and weight loss during boarding, though these are countered by dozens of glowing testimonials from long-term repeat customers.
People love
Staff shoutouts
Worth noting
Weight loss and medical oversight during boarding
“our dog returned with a pink eye and had lost 1 to 2 pounds... they aren’t asking how much to feed your dog.”
Aggressive owner responses/Defensiveness
“I am glad that you posted your name publicly so that all other boarding facilities know not to accept you.”
Owner's phone/interpersonal manner(3 mentions)
“The owner, Ann, is INCREDIBLY rude. She was absolutely terrible to talk to over the phone.”
Feeding protocols/Weight loss(2 mentions)
“it became clear that she had lost approximately 2 pounds during her stay.”
Facility access/Tours(2 mentions)
“they never show you the entire facility... I was only able to see one outdoor area.”
At a Glance
Pricing
Boarding
$75–$135/night
Daycare
$32–$42/day
Contact
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