The Four Paws Resort

Dog attacked/injured at daycare requiring staples

“Our one year-old black lab dog was not protected while at daycare. He was attacked and had to get 3 staples near his eye. They told us he was hit and had a cut! This is not a cut, it's a hole!!!”

Misdiagnosis leading to unnecessary isolation

“While she was boarded we got a call stating our Dog has tape worms. So for her stay she was isolated. I would have been ok with that, had she actually had worms. She did not.”

Kennel cough outbreak

“Every time I take my dog here he gets Kennel cough. I took my him to get groomed in 2017, kennel cough. I took him just last weekend to be boarded, kennel cough.”

Wrong medication given to dog

“Not to mention they gave me another dog's medicine when I checked out. Good thing I look at the name in the perception bottle before I went home and gave it to my dog.”

Staff yelling at dogs after hours

“My friend lives down the road from there and can hear people just yelling at the dogs at night after hours. Very loud.”

Kennel cough concerns(4 mentions)

“Every time I take my dog here he gets Kennel cough.”

Pricing/value concerns(5 mentions)

“$96 to wash (not groom, cut, or anything extra) two dogs. We used to think they did a great job - but they are overcharging and the quality has gone downhill.”

Grooming quality inconsistency(4 mentions)

“We have not been happy with the last several grooms.”

Scheduling errors(2 mentions)

“I booked my appointment to have my dog groomed over a month in advance... I called the day before to confirm and they had him scheduled for the wrong day.”