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The Gold Leash Pet Hotel & Daycare

Name: The Gold Leash Pet Hotel & Daycare
Address: 24W118 St Charles Rd, Carol Stream, IL 60188, Carol Stream, IL, 60188.0, US
Telephone: +1 630-668-5272
Rating: 4.9

24W118 St Charles Rd, Carol Stream, IL 60188

4.9

405 Google reviews

Cage-freeOutdoor yardAccepts puppiesGroomingTrainingOnline booking

Overview

The Gold Leash Pet Hotel & Daycare offers affordable luxury pet care with boarding, daycare, grooming, and training services at two Illinois locations (Carol Stream and Naperville). The facility provides private suites with indoor/outdoor access, individualized care, and welcomes all breeds, temperaments, and ages with no restrictions. Daily photo and video updates are provided to keep owners connected with their pets.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

Solo play

Daily updates — Free

Feeding policy:Owner provides food

What Reviews Say

405 reviews analyzed

The Gold Leash is exceptionally well-regarded, particularly since a change in ownership that brought significant renovations and a more personalized 'Pet Hotel' feel. Customers frequently praise the 'Furever Reports' (photos/videos) and the staff's ability to handle reactive, anxious, or special-needs pets with patience. The facility maintains a near-perfect reputation for cleanliness and staff professionalism, making it a top choice for both daycare and long-term boarding.

Staff

5.0

Dog happiness

4.9

Safety

4.9

Communication

4.9

Cleanliness

4.8

Value

4.8

Facility

4.7

Drop-off / pickup

4.6

People love

Furever Reports(22)Accommodating Special Needs(15)Exhausted/Happy Dogs(28)

Staff shoutouts

Christian(14 mentions)Anastasia(13 mentions)Hope(6 mentions)Nathaly

Worth noting

Limited pickup/drop-off windows

“The 2 hour deal is rough... They need to add more hours for pick up.”

Owner replies to 95% of reviewsAvg response: 2dwarm tone42 repeat customers

Top Rated

4.9 stars from 405+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 405 reviews.

At a Glance

Google rating

4.9/ 5

Review score

4.8/ 5

Amenities6 of 14

Reviews405

Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website +1 630-668-5272 24W118 St Charles Rd, Carol Stream, IL 60188

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