Northampton facilities
🐕

The Good Dog Spot Inc

139 King St, Northampton, MA 01060

4.8
263 Google reviews
Live webcamAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

The Good Dog Spot is a highly-rated (4.8 stars) dog daycare and boarding facility in Northampton and Chicopee, MA offering dog and cat boarding, daycare (including an Enhanced Daycare program for dogs needing more individualized care), and grooming services. They feature live webcams, climate-controlled facilities, daily report cards, and require a temperament evaluation before admission.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies8+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella

Policies & Details

Hours & Billing

Late pick-up fee:$15-$30
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:$50 deposit forfeited if less than 48 hours notice
Deposit required$50
Holiday surcharge$5/pickup

Care & Play

Group play
Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food or house food available (Blue Seal Pork and Barley)

Requirements

Spay/neuter policy:Required at 9 months for group play

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Senior dog accommodations

What Reviews Say

259 reviews analyzed

The Good Dog Spot Inc enjoys overwhelmingly positive reviews with 90%+ 5-star ratings. Customers praise the caring staff, excellent communication via daily report cards, and happy dogs who love attending. Two serious incidents (a dog covered in waste and an injury with poor follow-up) represent the main red flags, but the vast majority of experiences are excellent. The facility is trusted for daycare, boarding, and grooming, with many customers using services for years and recommending the business enthusiastically.

Dog happiness
4.9
Staff
4.8
Cleanliness
4.5
Facility
4.5
Communication
4.5
Drop-off / pickup
4.3
Safety
4.0
Value
3.8

People love

Staff genuinely loves and cares for pets(85)Daily report cards and communication(45)Dogs love attending/come home happy(60)Excellent grooming services(40)Trustworthy and safe environment(35)

Staff shoutouts

Sandra(8 mentions)Sierra(6 mentions)Emily(6 mentions)Bree(4 mentions)Brian(5 mentions)Kathy(4 mentions)AlyssaNatasha

Worth noting

Dog returned covered in urine and feces with no proper explanation

When I picked her up, she was clearly not taken care of. She was covered in her own urine and feces.

Dog injured while in care with inadequate follow-up

This sweet boy had a huge gash in his side. Very deep, raw and just awful... No one called to see how our sweet boy was in the hours and days following the incident.

Limited outdoor play space(2 mentions)

The one area of improvement I see is the lack of outdoor play and free play in general.

Rising costs and expensive add-on services(2 mentions)

significantly rising costs... and spotty communication mean I can't recommend it wholeheartedly anymore.

Difficulty booking appointments/scheduling(2 mentions)

In the summer, it's really hard to get a spot unless you book in advance.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone48 repeat customers

PACCC Certified Staff

Operator Level

Staff: Elizabeth Staples
Independently certified by PACCC
Meets highest operator standards

Cross-referenced with PACCC’s certified professional directory.

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 263+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 263 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.4/ 5
Amenities7 of 14
Reviews263
Repeat customersNumber of reviews that mention returning or being a regular customer.48

Min puppy age

8 months

Pricing

Boarding

$39.95/night

Daycare

$39.95/day

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing