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The Grateful Dog

Name: The Grateful Dog
Address: 2094 Redwood Hwy, Greenbrae, CA 94904, Greenbrae, CA, 94904, US
Telephone: +1 415-945-9663

2094 Redwood Hwy, Greenbrae, CA 94904

4.5

23 Google reviews

Cage-freeStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingOvernight potty breaks

Overview

The Grateful Dog is a cage-free, kennel-free dog daycare and boarding facility in Greenbrae, CA, serving Marin County. They offer daycare ($40-50/day), boarding ($85/night), grooming, and training services. The facility is open 7 days a week, staffed 24/7, requires vaccinations (Rabies, DHPP, Bordetella), spay/neuter for dogs over 6 months, and a temperament evaluation. They provide medication administration at no charge, use biodegradable products, and donate to local animal shelters.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-7pm Monday-Friday, 9am-5pm weekends

Pick-up hours:7am-7pm Monday-Friday, 9am-5pm weekends

Checkout time:11am

Late pick-up fee:$25 after 2 hours past closing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice

Cancellation penalty:25% no-show fee based on total boarding estimate

Deposit required — 25% of total boarding estimate charged as deposit

Holiday surcharge — $100/night (from $85)

Care & Play

Group play

Daily updates

Comfort items allowed

Feeding policy:House food available - $5 per serving

Requirements

Spay/neuter policy:Required at 6 months

Extras

Multi-dog discount — 15% off for siblings or dogs in same household

Senior dog accommodations

What Reviews Say

23 reviews analyzed

The Grateful Dog is highly regarded for its socialization programs and friendly, attentive staff, with many owners reporting their dogs return home happy and 'exhausted.' While the facility receives praise for its cleanliness and value, there is a significant red flag regarding a senior dog's medical decline during a stay. The owner is highly active in responses, providing detailed context for negative reviews and maintaining a professional, protective stance over the facility's safety protocols.

Staff

4.8

Value

4.8

Dog happiness

4.7

Facility

4.5

Drop-off / pickup

4.5

Cleanliness

4.2

Communication

3.8

Safety

3.5

People love

Socialization and Temperament Improvement(3)Exhausted/Happy Dogs(5)Accommodating/Convenient(4)

Staff shoutouts

Ernie(4 mentions)

Worth noting

Severe medical neglect and illness

“She contracted bacterial pneumonia... her eye was so crusted shut I thought she had lost an eyeball. She hadn’t been eating for days and no one bothered to call me.”

Aggressive dog incidents

“He was involved in a few aggressive attacks on some of our dogs, and I terminated his membership.”

Odor (Urine)(2 mentions)

“Our leashes did come home smelling/saturated with urine... pups do come home bearing a bit of pee odor.”

Owner replies to 85% of reviewsprofessional tone4 repeat customers

At a Glance

Google rating

4.5/ 5

Review score

4.3/ 5

Amenities8 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Boarding

$85–$100/night

Daycare

$40–$50/day

Contact

Visit Website +1 415-945-9663 2094 Redwood Hwy, Greenbrae, CA 94904

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