Williamstown facilities
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The Greylock Canine Club

1099 New Ashford Rd, Williamstown, MA 01267

4.6
17 Google reviewsGoogle Verified
Live webcamOutdoor yardPool / water playGroomingTrainingClimate controlled

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Monday-Friday: 7:00am-6:00pm; Saturday: 8:00am-10:00am/3:00pm-5:00pm; Sunday: 8:00am-10:00am/3:00pm-5:00pm

Care & Play

Group play
Comfort items allowed

What Reviews Say

13 reviews analyzed

The Greylock Canine Club receives overwhelmingly positive reviews emphasizing happy dogs, caring staff, facility space, and repeat use. One recent review reports a significant decline in boarding communication and photo updates, while one older review alleges rude communication and that the dog was dirty and bitten upon pickup. The owner responded to two reviews, with one warm response and one defensive response.

Facility
5.0
Dog happiness
4.6
Staff
4.5
Safety
4.0
Communication
4.0

People love

Dogs appear happy and enjoy attending(6)Caring and friendly staff(3)Spacious facility and play areas(2)Positive daycare and puppy-program experience(2)

Staff shoutouts

Molly(2 mentions)

Worth noting

Recent boarding communication and welfare-update concern

“Communication about her stay and well being were basically nonexistent this time in August 2025.”

Allegation of poor condition and possible injury at pickup

“After picking my dog up, I found that my dog was dirty and bitten up.”

Alleged unprofessional staff communication

“Extremely rude and unprofessional.”

Insufficient boarding communication and photo updates

“recently it has been minimal communication and one day of photos over a two week period this year.”

Dog reportedly returned dirty and bitten

“After picking my dog up, I found that my dog was dirty and bitten up.”

Rude or unprofessional communication

“When trying to receive details about leaving my dog, I was met with short, ill mannered responses.”

Owner replies to 15% of reviewsAvg response: 658ddefensive tone3 repeat customers

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Reviews17
Repeat customersNumber of reviews that mention returning or being a regular customer.3

Pricing

Contact facility for pricing

Contact

Visit Website+1 413-884-6097Get directions to 1099 New Ashford Rd, Williamstown, MA 01267

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