The Hound Playground

Reported rough handling of a fearful dog

“he grabbed on the side of her neck and a hand full of skin and tried to drag her across the floor.”

Reported injury and infection after a five-day stay

“the bottom of his paws are bleeding and infected.”

Reported nail-trimming injury and failure to disclose it

“Cut the quick on my dogs back paw and didn't even tell me..”

Reported charge substantially exceeding quote

“Was charged well more than I was quoted, even with them saying my dog behaved well.”

Reported insulting interaction with the owner

“Also, the owner of the place called me a bad owner.”

Severely unsatisfactory grooming result

“Came back with an almost totally shaved dog… except there were parts of her that weren’t touched and some that were completely uneven.”

Grooming did not follow requested instructions(3 mentions)

“Did not groom as I had instructed.”

Inconsistent or poor grooming quality(3 mentions)

“Groomers not so hot.”

Unprofessional service or conduct(2 mentions)

“Very unprofessional.”

Unfriendly staff interactions(2 mentions)

“Not very friendly staff.”

Pricing or quote discrepancies(2 mentions)

“Was charged well more than I was quoted”

Reported grooming-related injury or inadequate incident communication(2 mentions)

“Cut the quick on my dogs back paw and didn't even tell me..”