Windermere facilities
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The Lodge at ACW

1909 Maguire Rd, Windermere, FL 34786

4.0
1 Google reviews
Outdoor yardSmall dog areaMedication adminGroomingClimate controlledOnline booking

Overview

The Lodge at ACW is a dog boarding and daycare facility operated as an extension of Animal Clinic of Windermere, a veterinary clinic. They offer various accommodation types from Classic Rooms ($45/night) to Signature Suites ($80/night), with separate areas for small dogs and senior dog packages. The facility includes outdoor turf yards, air-conditioned play areas, and offers add-on activities like group play and private time.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:2pm-6:30pm (overnight); 7:30am-11am (daycare)
Pick-up hours:7:30am-11am (overnight); 2pm-6:30pm (daycare)
Checkout time:11am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:50% of total reservation cost if cancelled within 72 hours; 100% charged for no-shows
Deposit required — Card guarantee required
Holiday surcharge

Care & Play

Group play
Solo play
Daily updates — Paid
Feeding policy:House food available (Hill's Sensitive Skin and Stomach kibble included; owner can provide food)

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

1 reviews analyzed

The available feedback indicates dissatisfaction with the facility's pricing and reservation policies, specifically regarding mandatory multi-day stays during holidays and extra charges for early drop-offs. The customer expressed an intent to seek services elsewhere due to these perceived hidden costs. There is currently no information regarding the quality of care or facility conditions.

Value
2.0

Worth noting

Rigid Booking/Pricing Policies

“Early boarding costs an additional night and holidays are a forced 3 day reservation. I’m paying for two days I don’t need.”

At a Glance

Google rating
4.0/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Reviews1

Pricing

Boarding

$45–$80/night

Contact

Visit Website+1 407-876-3676Get directions to 1909 Maguire Rd, Windermere, FL 34786

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