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The Parc Pet Suites, Sports & Spa

Name: The Parc Pet Suites, Sports & Spa
Address: 700 N US Hwy 17 92, Longwood, FL 32750, Longwood, FL, 32750.0, US
Telephone: +1 407-332-7272
Rating: 4.7

700 N US Hwy 17 92, Longwood, FL 32750

4.7

138 Google reviews

Cage-freeLive webcamOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlled

Overview

The Parc Pet Suites is a family-owned, all-suites pet resort in Longwood FL since 2010, featuring 11000 sq ft of cage-free, climate-controlled facilities with both indoor and outdoor play areas. They offer dog and cat boarding, daycare, grooming, and training services with transparent pricing ($55-110/night for dogs, $25-30/day for daycare) and require vaccinations, spay/neuter at 6 months, and temperament trials for certain breeds.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Distemper, Parvo, Bordetella, Rabies, FVRCP

Breed restrictions: Pit Bulls, Am Staffs, Akitas

Policies & Details

Hours & Billing

Drop-off hours:7am-10am

Pick-up hours:4pm-7pm

Late pick-up fee:$20 per pet outside check-in/out hours

Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice

Cancellation penalty:Deposit will be forfeited if cancelled within 7 days of check-in

Deposit required — 2-night non-refundable deposit for holiday reservations

Holiday surcharge

Care & Play

Group play

Solo play

Daily updates — Paid

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Requirements

Spay/neuter policy:Required at 6 months for females; males (Pit Bulls, Am Staffs, Akitas) must be neutered for insurance reasons

Temperament test fee:Free

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — Second and third pets staying in same suite receive discounts: $40/25 for 2nd/3rd dog in Standard, $45/30 in Queen, $55/40 in King

Senior dog accommodations

Owner operated

What Reviews Say

135 reviews analyzed

The Parc Pet Suites is highly regarded for its attentive care, particularly for high-needs rescues and cats, with many owners reporting their pets are genuinely excited to arrive. While the facility and staff are praised for creating a 'home away from home' atmosphere, there are recurring notes regarding difficulty reaching the facility by phone and a defensive tone from ownership when addressing negative feedback. Overall, it is a top-tier choice for local boarding and daycare, evidenced by a very high volume of long-term repeat clients.

Dog happiness

5.0

Cleanliness

5.0

Value

4.9

Safety

4.8

Facility

4.8

Staff

4.7

Drop-off / pickup

4.2

Communication

3.8

People love

Exhausted/Happy dogs(12)Cat boarding quality(8)Medical attentiveness(2)

Staff shoutouts

Jill(16 mentions)Angie

Worth noting

Unattended dogs in unsanitary conditions

“when I looked in the room there were 3 huge puddles of pee and only one dog... Clearly no one was monitoring them.”

Difficulty reaching staff by phone(3 mentions)

“It was incredibly hard to reach anyone by phone and took some time before I initially received a response back.”

Owner/Management temperament(3 mentions)

“the owner could take it down a notch with her unnecessary snarky comments.”

Webcam technical issues(3 mentions)

“please fix your webcams or have some kind of alternative update system in place.”

Owner replies to 85% of reviewsdefensive tone24 repeat customers

Top Rated

4.7 stars from 138+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 138 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.7/ 5

Amenities11 of 14

Reviews138

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$55–$110/night

Daycare

$25–$30/day

Contact

Visit Website +1 407-332-7272 700 N US Hwy 17 92, Longwood, FL 32750

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