Portugal Cove-St. Philip's facilities
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The Pawffice: Doggy Daycare, Boarding & Training

170 Bennetts Rd, Portugal Cove-St. Philip's, NL A1M 1X3

5.0
15 Google reviews
Outdoor yardPool / water playSmall dog areaAccepts puppiesGroomingTrainingOnline booking

Overview

The Pawffice is a trainer-led dog daycare, boarding, and training facility in Portugal Cove-St. Philip's, NL offering enrichment-focused care with small group sizes (max 24 dogs) and low staff-to-dog ratios. They provide daycare, overnight boarding, training programs, and add-on services including grooming. The facility emphasizes positive reinforcement methods and individualized care, with a membership program offering perks like discounts and free services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 1:12 small dogs, 1:10 big dogs

Max capacity: 24 dogs

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:Before 5:30pm
Billing method:Per night

Cancellation & Deposits

Deposit required — 50% deposit due 1 week prior to stay
Holiday surcharge — $20/night (holiday rate $100 vs regular $80)

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food (encouraged to bring dog food, treats, Kongs, chews)

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 2 dogs $120/night, 3 dogs $170/night, 4 dogs $200/night, 5 dogs $240/night
Senior dog accommodations
Owner operated

What Reviews Say

15 reviews analyzed

The Pawffice maintains an exceptional reputation, characterized by a 100% 5-star rating and high praise for its professional, behavior-focused approach. Customers specifically highlight the staff's expertise in dog body language, the low staff-to-dog ratios, and the facility's ability to make nervous or rescue dogs feel comfortable. The owner is highly engaged, responding warmly to every review provided.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Communication
5.0
Facility
4.8

People love

Staff Expertise & Training(4)Staff-to-Dog Ratio(3)Nervous/Rescue Dog Care(2)

Staff shoutouts

Amy(3 mentions)
Owner replies to 100% of reviewswarm tone3 repeat customers

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Reviews15
Repeat customersNumber of reviews that mention returning or being a regular customer.3

Max capacity

24 dogs

Dog-to-staff ratio

1:12 small dogs, 1:10 big dogs

Min puppy age

6 months

Pricing

Boarding

$80–$100/night

Daycare

$35–$50/day

Contact

Visit Website+1 709-315-9670Get directions to 170 Bennetts Rd, Portugal Cove-St. Philip's, NL A1M 1X3

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