The PAWliday Inn Pet Resort

Billing/Financial Dispute

“Doubel charged me over 2k and very difficult to get refund... Had to go through credit card company to request a refund.”

Alleged Medical Negligence/Aggression

“My dogs had begun having diarrhea... She became verbally aggressive over the phone and threatening... I contacted the police for assistance.”

Unresponsive to inquiries(3 mentions)

“I have sent numerous messages for care for my dog and not one response.”

Kennel Cough/Illness(2 mentions)

“Both dogs came home vomiting and having diarrhea as well as both having kennel cough.”

Scheduling/Communication friction(2 mentions)

“The communication issue I've had with the new office staff hasn't been the best experience for us personally.”