The Pet Ranch

Severe hygiene and medical neglect (urine burns/rawness)

“When we picked up our dog today, he reeked so strongly of urine... His chest was raw and bright red... his paw was so irritated that it began bleeding.”

Medication and feeding errors

“Out of 6 doses of medication, our elderly dog was only given one dose through the entire weekend.”

Safety/Handling incident (Dog bite)

“My dog bit the man out of fear, which was completely preventable... I was reassured by the trainer that my dog would only be handled by women.”

Kennel Cough outbreaks(6 mentions)

“The last 2 times I boarded my dog there she has come home with kennel cough when I have her completely vaccinated.”

Communication and Phone Responsiveness(8 mentions)

“I cannot get anyone to answer the phone or call me back. I have tried multiple times with no success.”

Grooming scheduling/reliability(5 mentions)

“After having them for 10 days went to pick them up on time and they hadn't been groomed.”