The Pet Station Country Club

Alleged serious dog injury and disputed responsibility; owner response states it did not occur at either location.

“My small dog attacked by a big dog. She had to have 20 stitches and they would not pay for it. My dog is still scared.”

Negative daycare evaluation experience and reported lack of manager follow-up.

“poor evaluation - not accurate - manager has never called me back after requesting her to call”

Perceived dismissiveness when discussing daycare re-evaluation.

“The staff were dismissive when I asked questions about arranging for my dog to retry their services in a few months.”

Requested photo/note and bath were reportedly not provided.

“I didn't receive the pic or note while I was gone and he did not get a bath as I requested.”

Daycare evaluation concerns and follow-up(3 mentions)

“poor evaluation - not accurate - manager has never called me back after requesting her to call”

Perceived dismissive communication(2 mentions)

“The staff were dismissive when I asked questions about arranging for my dog to retry their services in a few months.”

Missed requested updates or services(2 mentions)

“I didn't receive the pic or note while I was gone and he did not get a bath as I requested.”

Groomer transition and scheduling frustration

“After two years as a client my groomer quit without notice.”