The Pet Wagon of Southport
3900 Executive Park Blvd SE, Southport, NC 28461
Overview
The Pet Wagon of Southport is a dog boarding and daycare facility located in Southport, NC, offering dog daycare, boarding, and cat boarding services. The facility features multiple indoor and outdoor play areas with artificial turf, monitored play groups matched by size and temperament, and climate-controlled suites. They accept intact dogs and require Rabies, Distemper/Parvo, and Bordetella vaccinations.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
73 reviews analyzedThe Pet Wagon of Southport enjoys overwhelmingly positive reviews (61 of 73 are 5-star) with exceptional marks for dog happiness, cleanliness, and staff kindness. The main criticisms involve occasional scheduling disorganization and phone responsiveness issues. Several reviewers mention the business transitioned from 'Dog Days' to 'The Pet Wagon Hotel' under new management, and some negative reviews appear to reference the previous operation. The owner responds professionally to critical reviews and expresses gratitude to satisfied customers. Dogs are described as excited to visit, and the facility is praised for its space, individual suites, and daily photo updates.
People love
Staff shoutouts
Worth noting
Alleged poor dog welfare conditions at competitor facility (Luvinn Pups) mentioned by one reviewer, but not at Pet Wagon itself
“Those dogs were all locked up when I arrived around 3pm. ALL of the dogs were in CAGES!”
Scheduling and reservation issues(3 mentions)
“Very disorganized scheduling process for our dogs boarding and one of my dogs was not given her meals as prescribed”
Phone/communication responsiveness(3 mentions)
“Can't answer their phone, website keeps crashing”
Front desk staff attitude (Karen)(2 mentions)
“I had a lot of difficulty dealing with the front-end office person Karen, she gave me some wrong information and was a little curt and not very helpful”
Top Rated
4.6 stars from 76+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 76 reviews.
At a Glance
Pricing
Boarding
$40/night
Daycare
$28/day
Contact
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