The Pet Wagon Rougemont
5725 Normans Rd, Rougemont, NC 27572
Overview
The Pet Wagon is a multi-location pet care facility in North Carolina and Florida offering dog boarding, daycare, grooming, and training services. The Rougemont location features private suite patios with outdoor access, artificial turf play yards, pools, and group play matched by dog size and temperament. They accept intact dogs, administer medications at no extra charge, and provide all-inclusive pricing with multi-dog discounts.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Influenza (recommended)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
15 reviews analyzedThe Pet Wagon Rougemont enjoys overwhelmingly positive sentiment with 14 of 15 reviews giving 5 stars. Reviewers consistently praise the caring, friendly staff and note that even anxious or timid dogs thrive at this facility. The daily photo updates are a popular feature. One isolated negative review cites communication and booking issues, but this appears to be an exception to the otherwise excellent reputation. Multiple customers indicate they are repeat visitors.
People love
Staff shoutouts
Worth noting
Poor communication - multiple unanswered calls and messages
“Called multiple times and weeks in advance to kennel my dog. I left multiple messages for return call. Never returned my call.”
Communication/booking issues
“Called multiple times and weeks in advance to kennel my dog. I left multiple messages for return call. Never returned my call.”
At a Glance
Pricing
Boarding
$40–$50/night
Daycare
$22–$30/day
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