The Pines Pet Pampering
609 N Broadway St, Joshua, TX 76058
Overview
The Pines Pet Pampering is a family-owned luxury pet resort in Joshua, TX, offering boarding with 16 spacious suites, doggie daycare with an indoor playroom and 12,000 sq ft outdoor play yard, and holistic grooming services. Founded in 2005 by Melinda (a former veterinary hospital director with 30+ years experience) and now run with her husband Lonnie and team, the facility emphasizes spa-level grooming, high-quality retail products, and personalized pet care.
Amenities & Policies
Dog-to-staff ratio: 7:1
Max capacity: 16 dogs
Required vaccinations: Rabies, DHPP
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
85 reviews analyzedThe Pines Pet Pampering is a highly-regarded facility characterized by exceptional long-term customer loyalty and a 'family-like' atmosphere. Reviewers consistently praise the spacious, cage-free boarding rooms and the staff's genuine affection for the animals, with many noting their pets are excited to arrive. While there are isolated complaints regarding strict spay/neuter policies and scheduling, the owner is highly active in responses, maintaining a professional yet warm tone.
People love
Staff shoutouts
Worth noting
Alleged injury during nail trim (bleeding) and lack of disclosure.
“They cut my dogs nails wayyy too short to where he was bleeding. They did not tell me about it and I noticed on the drive home.”
Strict Spay/Neuter Policy(2 mentions)
“they just have a flat out policy that they do not service intact females over the age of 6 months.”
Scheduling/Communication Friction(3 mentions)
“I called and had an appointment for a certain day. No one showed up or called to reschedule.”
At a Glance
Max capacity
16 dogs
Dog-to-staff ratio
7:1
Pricing
Contact facility for pricing
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