The Pup Camp
1041 Maryland Rte Suite 4, Gambrills, MD 21054
Overview
The Pup Camp is a family-owned dog boarding and daycare facility with locations in Gambrills and Severna Park, MD, offering basic and ultimate daycare, overnight boarding with standard crate and deluxe suite options, and grooming services. The facility features 24/7 staff, climate-controlled environments, live webcams, and outdoor turf play areas, with a mandatory $42 temperament test and required vaccinations including Bordetella, Distemper, and Rabies.
Amenities & Policies
Required vaccinations: Bordetella, Distemper, Rabies
Policies & Details
Hours & Billing
Care & Play
Requirements
Extras
What Reviews Say
269 reviews analyzedThe Pup Camp is highly regarded by the majority of clients for its ability to thoroughly exhaust high-energy dogs and provide a loving, social environment. While the front-desk staff and groomers receive frequent praise, there are significant concerns regarding hygiene, with multiple reports of dogs returning home smelling of waste. A small but serious subset of reviews highlights red flags including medical negligence and poor communication from management regarding injuries or behavioral bans.
People love
Staff shoutouts
Worth noting
Physical injuries and lack of supervision
“my puppy came home with a big nose wound that I could see his flesh. One of the manager apologize but the owner just ignored the issue.”
Medication and feeding negligence
“the bag of pills for our girl still had nearly all of the pills in there... she effectively didn't get her medications for the entire stay.”
Allegations of verbal abuse by staff
“I live very close by and often hear the workers at this location angrily yelling at the dogs loudly.”
Hygiene/Smell(6 mentions)
“when we pick our dogs up they stink... guaranteed to come home smelling like they'd spent the day bathing in urine and feces.”
Communication/Feedback(8 mentions)
“There was no provided feed back whether he did good/great or terrible.”
Webcam accessibility(5 mentions)
“The ONLY reason they have 4/5 is because there is no explanation or assistance for the webcams.”
Temperament test policies(4 mentions)
“it is a little frustrating to have to do a temperament test every time we haven’t visited in a certain time frame.”
At a Glance
Pricing
Boarding
$39–$79/night
Daycare
$42–$49/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing