West Chester facilities
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The Pup Club

The pup club, West Chester, PA 19382

5.0
9 Google reviews
Cage-freeOutdoor yardTrainingOvernight potty breaks

Overview

The Pup Club is a private in-home dog boarding, daycare, and training facility operated by Julianna and her family in West Chester, PA. Located on a fenced acre property, they offer cage-free care with a structured daily routine including outdoor play, nap time, and overnight potty breaks. They welcome dogs to bring their own food, treats, and comfort items, and provide daily updates to owners.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:Flexible Monday-Thursday, Friday until 4:30pm

Care & Play

Group play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

9 reviews analyzed

The Pup Club receives universally glowing 5-star reviews, with every single reviewer praising Julianna and her team for exceptional care. Dog happiness is the dominant theme—multiple dogs 'come home tired and happy' after playing with friends in the fenced yard. Staff warmth and communication are repeatedly highlighted, with clients appreciating flexibility, photo updates, and the family-like atmosphere. Four reviewers explicitly mention being long-term customers (nearly 2 years), indicating strong loyalty. No red flags or complaints identified.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Facility
5.0
Communication
5.0

People love

Dog comes home tired and happy(4)Staff treats dogs like family(3)Dogs excited to go/return(3)Socialization and play with other dogs(3)

Staff shoutouts

Julianna(8 mentions)Brooke(2 mentions)Josh
Owner replies to 11% of reviewswarm tone4 repeat customers

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities4 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Contact facility for pricing

Contact

Visit Website+1 484-889-0120Get directions to The pup club, West Chester, PA 19382

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