The Ranch Pet Resort & Spa

Significant weight loss during boarding

“When we picked up our dog after being with them for a week, he had lost about 10 lbs.”

Health issues post-stay (Infections/Kennel Cough)

“My healthy 2 year poor golden retriever came back with red, itchy paws, bad ear bacterial infection that costed me $400.”

Lack of visual updates/cameras(5 mentions)

“The only reason for 4 stars instead of 5 is because of the updates... It would have been better if I had been able to hear how she interacted with the other dogs.”

Strict/Limited Hours(3 mentions)

“Had to miss a flight and lost hundreds of dollars because the three children working in there would not allow me to take my dog [after hours].”

Discrepancy in 'All Day Play' expectations(3 mentions)

“'All day play' advertised online for daycare = 2x 1 hour sessions of play and the rest of the day in a kennel.”