Kennebunk facilities
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The Red Barn Inn

421 Alfred Rd, Kennebunk, ME 04043

4.7
86 Google reviewsGoogle Verified
Outdoor yardMedication adminGroomingClimate controlledOnline booking

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Pick-up hours:Monday - Friday: 7am to 9am; 12pm to 12:15pm; 3:00pm to 5:30pm; Saturday & Sunday: 8am to 9am; 3pm to 5pm
Late pick-up fee:$20
Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Deposit required β€” 50% of the estimated stay

Care & Play

Group play
Feeding policy:Please bring enough food for the entire stay of your pet(s). In the event that your pet does run out of food, we will provide food at an additional cost of $5.00 per meal/per pet.
Raw diet accommodated

Extras

What Reviews Say

24 reviews analyzed

The Red Barn Inn receives predominantly positive reviews praising caring staff, dogs’ happiness, safety, communication, flexible booking, and repeat use. A minority of reviews report serious concerns involving injuries, kennel cough, inadequate communication, cleanliness, noise, grooming safety, and perceived exercise or care deficiencies. The sole owner response is defensive and disputes the review’s authenticity.

Dog happiness
5.0
Staff
5.0
Facility
5.0
Communication
5.0
Safety
3.3

People love

Dogs appear happy and enjoy attending(9)Positive staff, care, and safety experiences(6)Long-term repeat customers(3)Positive communication(3)Photos and updates shared with owners(3)

Staff shoutouts

AudraLauraLinda

Worth noting

Alleged serious injury during boarding

β€œMy dog was viciously jumped on by all the male dogs and once i went to pick her up after a few days. She could barely walk and her paws were very bloody”

Alleged infectious disease exposure and lack of outbreak notification

β€œI later found out she had contracted kennel cough. My vet informed me that there had been a kennel cough outbreak at the Red Barn at that time”

Alleged grooming accident and injury

β€œOld golden retriever and they dropped him from the washing table. His paws were all bloody from claws being clipped too short.”

Reported persistent barking and dog stress

β€œDogs bark 24/7 they are clearly stressed”

Reported prolonged communication failure and overcharging

β€œthere was zero communication for a week and we were overcharged”

Reported poor cleanliness and potentially stressful grooming environment

β€œThe grooming room was visible through from where I was standing and there was a loud blower being used on a dog I couldn't see but there was massive hair blowing everywhere throughout the room and into the corridor”

Reported injuries or unsafe handling during care or grooming(2 mentions)

β€œher paws were all bloody”

Communication problems(2 mentions)

β€œthere was zero communication for a week”

Cleanliness concerns(2 mentions)

β€œToo dirty - no attention.”

Owner replies to 4% of reviewsdefensive tone4 repeat customers

Top Rated

4.7 stars from 86+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 86 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities5 of 14
Reviews86
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Boarding

$58–$132/night

Daycare

$27–$36/day

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