Freelton facilities
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The Ridge

148 Concession Rd 8 E, Freelton, ON L8B 1N7

5.0
28 Google reviewsGoogle Verified
Cage-freeStaff overnightOutdoor yardSmall dog areaMedication adminGroomingTrainingOvernight potty breaks

Overview

The Ridge is a 10-acre dog boarding and daycare facility in Freelton, Ontario offering daycare, overnight boarding, grooming, and private training. They require a mandatory trial day assessment for all new dogs and do not accept dogs with behavioral issues. The facility provides group play with size/personality-based groupings, daily social media video updates, and charges $92/night standard or $105/night during peak holiday periods.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DAPP, Bordatella (recommended)

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:30% non-refundable deposit is forfeited regardless of cancellation reason
Deposit required — 30% of total booking
Holiday surcharge — $13/night

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Temperament test fee:$54 (full day trial assessment)

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% discount for bookings with multiple dogs from the same household
Owner operated

What Reviews Say

28 reviews analyzed

The Ridge maintains a perfect 5.0-star reputation, characterized by deeply personal care and a high level of trust from pet owners. Customers frequently highlight the facility's ability to handle anxious or rescue dogs with patience, as well as their popular Instagram video updates that provide peace of mind. The owners, Rachel and Emily, are praised for their professionalism and for creating a 'home away from home' environment that even extends to unique requests like boarding chickens.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Communication
5.0
Drop-off / pickup
5.0
Facility
4.9

People love

Instagram Updates(7)Grooming Quality(6)Anxious/Rescue Dog Care(5)Exhausted/Happy Dogs(8)

Staff shoutouts

Rachel(11 mentions)Emily(9 mentions)Terry
Owner replies to 92% of reviewswarm tone12 repeat customers

Top Rated

5.0 stars from 28+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 28 reviews.

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities8 of 14
Reviews28
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$92–$105/night

Daycare

$38–$54/day

Contact

Visit Website+1 905-979-2974Get directions to 148 Concession Rd 8 E, Freelton, ON L8B 1N7

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