The Ritz Pet Resort and Spa, LLC
518 Co Rd 141, Colorado City, TX 79512
Overview
The Ritz Pet Resort and Spa is a dog boarding and daycare facility located in Colorado City, TX that also offers grooming services. The facility features climate-controlled kennels with individual beds, water, food bowls, blankets, and a private dog run with doggy door. They emphasize not mixing different dog families and provide playtime and attention, with daycare offering individual kennels for safety while allowing socialization.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
12 reviews analyzedOverall highly positive facility with exceptional staff (particularly Tawnie) receiving consistent praise for caring, quality grooming. Two negative reviews in late 2024 highlight significant grooming miscommunication issues resulting in unsatisfactory cuts and an injury incident. The owner responded professionally to both complaints within a day, taking responsibility. The majority of reviews (10/12) are 4-5 stars, with repeat customers being a strong indicator of satisfaction.
People love
Staff shoutouts
Worth noting
Grooming error resulting in injury - dog's nipple was cut off
“my baby hurt by having her nipple cut off which I have pics of”
Dog traumatized by grooming experience
“she is now very cold and we can tell she has been traumatized by this last experience”
Grooming miscommunication - wrong cut given(2 mentions)
“I described the cut I wanted which is for my dogs undercoat to not be cut and her to get a trim. I guess they didn't pay attention to what I stated and gave a very choppy baby doll cut”
Babydoll cut confusion(2 mentions)
“when I asked for another of the same cut she referenced a babydoll cut which I had no idea what that entail”
At a Glance
Pricing
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