The Ruff Life Boarding, Grooming & Training
3510 N 429, Pryor, OK 74361
Overview
The Ruff Life Boarding, Grooming & Training is a family-owned pet care facility in Pryor, Oklahoma offering overnight boarding, grooming, and dog training services. The facility features climate-controlled indoor kennels with outdoor runs, separate play areas for large and small dogs, and provides medication administration for $5/day. They require Rabies and Bordetella vaccinations and operate with a reservation system requiring a 50% deposit.
Amenities & Policies
Required vaccinations: Rabies, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
33 reviews analyzedThe facility receives high praise for its grooming services and the physical cleanliness of the site, with many long-term clients trusting the staff with senior and anxious pets. However, there is a stark polarization in customer experience; while many find the owners 'sweet,' others report highly unprofessional interactions and rigid policies regarding arrival times and payments. The owner's public responses to criticism are notably aggressive, often involving personal rebukes or threats of legal/ethical complaints.
People love
Staff shoutouts
Worth noting
Highly defensive and confrontational owner responses to negative feedback
“I will post some screenshots to prove this person is unstable. Beware of SWAT in Pryor, OK. Do NOT send them any money.”
Allegations of weight loss and inadequate feeding during long-term training
“We sent just enough food for our dog for two weeks and he came back home with half of the bag full. He has very clearly lost weight.”
Unprofessionalism/Rudeness(5 mentions)
“She chewed my husband out for being 5 mins late & how this disrupted her schedule! Her customer service skills were terrible!”
Difficulty finding the location/Lack of signage(2 mentions)
“There was no address on the mailbox & no business sign out front to indicate it was the dog grooming place.”
Training program efficacy/Transparency(2 mentions)
“Upon pickup they refuse to let you see your dog until payment is complete, refuse to demonstrate what the dog has learned.”
At a Glance
Pricing
Boarding
$15–$50/night
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